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Agents

Configure Agents

Choose a client, preset, frequency, context, and enabled state.

4 min readUpdated July 2026

Assign a preset

  1. 1
    Open Agents

    Use the assignment view to find the correct client.

  2. 2
    Choose a preset

    Select the provider-approved configuration that fits the client’s plan.

  3. 3
    Set the frequency

    Choose how often the workflow should review permitted information and prepare the next supported action.

  4. 4
    Enable and save

    Enable the workflow only after reviewing its settings, then save the client row.

Add client-specific context

Use the client context control to add relevant, current information that should guide the workflow. Include only the minimum information needed and remove stale context.

After configuration

Review the next run and logs to confirm the workflow behaves as intended. Pause or revise the configuration when the plan, risk, consent, or client circumstances change.

Need more help?

Talk with product support

Tell us what you were doing and what went wrong. Include the page, device or browser, and any visible error. Do not send passwords, verification codes, payment details, or client information.

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